Joel Tisch and his mother, Kirsten, smiling together on a beach at sunset

With my mother, Kirsten

Kirsten's Way · Help for families caring for an aging parent

When everything changes overnight, no family should walk it without a map.

I cared for my mother for five years after a fall in 2019 changed our lives. Kirsten's Way exists so the next family facing that moment has a guide, the right tools, and someone in their corner.

Our story

One morning she was herself. By that night, nothing looked the same.

  • 2019Mom falls and breaks her hip. Three surgeries, an infection, and a deepening dementia follow.
  • I move inA sixty-to-eighty-hour career comes to a halt. I become her full-time caregiver.
  • The system, from the insideHospitals, rehabs, nursing homes, the 100-day Medicare cliff, and an emergency Medicaid application pulled together in days.
  • Five years of loveI fed her, advocated for her, and sat with her at the end. She went peacefully.
  • Kirsten's WayEverything I learned the hard way, turned into a map for you.

My mother fell and broke her hip, and our whole world changed in a single day. No one prepared us for any of it — not the anesthesia confusion, not the surgeries that followed, not the bill that arrived when Medicare's days ran out.

I learned the system as the person standing in the hospital hallway at 2 a.m., trying to figure out what to do next. I fought for her medications when facilities quietly dropped them. I learned to make the hard calls, and I learned that advocating for her wasn't being difficult — it was being present.

It was the hardest thing I have ever done. And it was the most rewarding. It filled my heart with a love for my mother deeper than I knew was in me. Knowing everything it would cost, I would do every bit of it again.

In the quiet after she passed, I kept thinking about how alone we felt at the start — and how much heartache we might have been spared if someone had simply handed us a map. Kirsten's Way is that map, named for her.

— Joel Tisch

You can love someone all the way through. And there can be peace on the other side of it, for them and for you.

The mission

Help every family caring for an aging parent feel prepared, supported, and less alone.

Most families find out how elder care works in the middle of a crisis. Kirsten's Way puts the map in their hands before they need it, in three ways.

01

The Kirsten's Way guide

A step-by-step guide through every stage of elder care, from the first fall to the last chapter, written by someone who lived it, with checklists you can use tonight.

See the stages →
02

AI that lightens the load

Plain-language, copy-and-paste AI prompts that turn medical paperwork, medication lists, and family updates from hours of work into minutes.

Try the tools →
03

Your local lifelines

Medicare, Medicaid, your Area Agency on Aging, your senior center — who they are, what they do, and the number to call first.

Find resources →

The guide

Every stage of the road, step by step.

The Kirsten's Way guide follows the road the way it actually unfolds. Each chapter tells the truth about what's coming and gives you the questions worth asking before you need the answers.

The first fall

What the hospital won't explain, and the questions to ask before surgery, especially when memory is already fragile.

When "just bring her home" isn't a plan

The signs the care need has crossed a line, and how to build a plan that keeps everyone safe.

The family conversation

Naming the plan before the pressure does: who carries what, and how to keep the family together.

The money and the 100-day clock

The Medicare cliff, the Medicaid document checklist, and why Power of Attorney comes first.

Becoming the advocate

The master medication list and weekly check that caught mistake after mistake.

Emergencies and the handoff

Backup plans, home monitoring, and the handoff script that can't be misunderstood.

Protecting the caregiver

Respite, boundaries, vetting aides, and putting real value on your time, because you can't pour from an empty cup.

The last chapter

Hospice, comfort care, and the peace that is possible at the end of the road.

Includes the Care Planning Workbook, the Emergency Care Binder, and the Aide & Agency Vetting Questionnaire.

Request the free guide

AI for caregivers

You don't need to be technical. You just need the right words.

Free AI assistants like Claude or ChatGPT can take on the exhausting paperwork of caregiving. Copy a prompt, fill in the brackets, and paste it in.

  • Translate a discharge summary into plain English
  • Turn a pile of notes into a clean medication list
  • Prepare questions for the doctor or care-plan meeting
  • Write one clear update for the whole family
  • Build meal plans around their conditions
  • Find the words for the hardest conversations

Translate confusing medical paperwork

I'm caring for my [mother/father], who is [age] and has [conditions]. Below is a document from their [hospital/doctor/insurance]. Explain it in plain, simple language. Tell me: what it means, anything I need to act on and by when, and 3 questions I should ask their care team. Here it is: [paste text]

Build your questions for the doctor

My [parent] has an appointment with their [type of doctor] about [issue]. Here's what's been happening: [symptoms, changes, medications]. Help me prepare a short, prioritized list of questions so I don't forget anything important, including questions about risks, recovery, and what to watch for at home.

Write a clear update for the family

Help me write a calm, clear update for my family about my [parent]. Here's what happened this week: [notes]. Include: how they're doing, any decisions coming up, and specific ways others can help (with days and times). Keep it warm and under 200 words.

One important note: AI is a helper, not a doctor or lawyer. Always confirm medical, legal, and financial decisions with a professional, and leave out Social Security numbers and account numbers when you paste.

Local resources

Where to turn, and who to call first.

These are the lifelines I wish someone had handed me. Most of them are free. Start with the one that matches where you are today.

Start here

Eldercare Locator

A free national service that connects you to your local Area Agency on Aging, senior centers, meals, transportation, and in-home help.

Medicare

Medicare

Covers hospital stays, doctors, and short-term rehab. It does not pay for long-term care. Know your plan before a hospital stay.

Free counseling

SHIP (State Health Insurance Assistance)

Free, unbiased one-on-one help understanding Medicare options, bills, and appeals. In New Jersey, it's NJ SHIP.

Medicaid

Medicaid long-term care

When savings run out, Medicaid becomes the path for nursing home or in-home care. In New Jersey, apply through your County Board of Social Services. Start gathering five years of statements now.

Your community

Area Agency on Aging & senior centers

Your county's aging office and local senior center offer respite, adult day programs, caregiver support groups, and meals. In NJ, the ADRC line connects you to your county.

Legal & planning

An elder law attorney

For Power of Attorney, Medicaid planning, and personal care agreements. Get POA while your parent can still sign; nothing else moves without it.

100

The Medicare cliff. After a qualifying hospital stay, Medicare covers up to 100 days in a skilled nursing facility, with daily copays after day 20. Then the bill becomes yours. For us, those days came fast. Plan for day 101 on day one.

Support the mission

Help put the map in the next family's hands.

Every gift helps Kirsten's Way reach families at the moment everything changes: in hospital hallways, rehab lobbies, and senior centers.

  • $25
    Prints and delivers guides to a family at the hospital or rehab bedside.
  • $50
    Stocks a senior center or support group with Emergency Care Binders.
  • $100
    Funds a free community workshop teaching caregivers to use AI tools.
  • $250
    Keeps every Kirsten's Way guide, workbook, and prompt free for anyone, anywhere.

Give in Kirsten's name

Choose an amount, then complete your gift securely.

Every gift, of any size, carries Kirsten's story forward.
Other ways to help: share this page with someone who's caring for a parent, invite Joel to speak to your group, or connect us with a hospital, rehab, or senior center.
In an emergency, clarity is love. In all the rest of it, love is simply showing up.
KIRSTEN'S WAY